Delivery and Refunds Policy

Last updated: April 30, 2021

Thank you for using train store from CIS College Lebanon.

If, for any reason, You are not completely satisfied with a course We invite You to review our policy on delivery and refunds.

The following terms are applicable for any course that You registered with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same

meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to CIS College, Baabda, Haret Hreik,resistance and liberation (Al Moukawama wal Tahrir), Africa Center, Building Number 237,1st Floor.

  • Courses refer to the training-courses offered for enroll on the Service.

  • Orders mean a request by You to enroll Courses from Us.

  • Service refers to the Website.

  • Website refers to CIS College Lebanon, accessible from https://www.ciscollege.edu.lb/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date of enrollment

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

 

We cannot be held responsible for any request that is not received. We usually reply to any emails within 24 hours so if you have not received a reply then

please resend your request or contact us to discuss this.We will reimburse You no later than 14 days from the day on which We receive the email from You. We

 

will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Course Delivery

Login details for Online Course are usually emailed in two to three working days after the date of enrollment.We use the teams application platform from

microsoft for online learning.

Contact Us

If you have any questions about our Delivery and Refunds Policy, please contact us: